Happy reviews say it all. If youd like to reach us by mail please send your feedback along with your name address and phone number to. Pennymac Loan Services National Home Mortgage Lender Our Customer Service Department is open. Pennymacusa customer service . State disclosures Arizona Mortgage Banker License 0911088. When I asked to speak with a Loan Officer or Specialist I was told we dont have those Do not do business with PennyMac. Georgia Residential Mortgage Licensee 33028. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Tradeservice marks are the property of PennyMac Loan Services LLC andor its subsidiaries or affiliates. Monday - Friday 6 am. Excellent customer service is priority 1. PT Saturday 7 am. Sorry the service is unavailable currently. Andor its subsidiaries or affiliates. If you are a PennyMac customer and are interested in these programs please call us at 866 545-90